Frequently Asked Questions
Service Based Questions
Access Control System!
Access control systems serve a critical role in any sensitive area, allowing only the right persons to enter at a given time. Multiple configurations cater to various budgets and needs, ranging from the simplest card reader to the now commonly used fingerprint terminals, to the algorithm-enabled facial recognition terminal. Hikvision’s many devices – such as controllers, card readers, turnstiles, and door locks – offer you a complete and secure access control system.
As customer requirements grow more complex, a single solution can no longer fulfill every need. That’s why you can combine our access control systems’ various authentication methods, such as ID cards, fingerprints, passwords, facial images, and QR codes, just to name a few.
On top of basic functions, Hikvision hardware extends to advanced access management through anti-passback, combined authentications, interlocking, and more. And the professional management software makes device registration, management, and personnel registration much easier.
Stay Secured
Alarm technology will keep your family safe, no matter what happens
Alarm products are ideal solutions for many scenarios: residential areas, small businesses, campuses or open areas, etc. Hikvision offers a wide range of products that build reliable protection in every corners. By providing security measures that focus on very specific needs and risks, for example, smoke detection, water leak detection, or displacement detection for important objects, alarm products help you build a powerful security system that monitors all situations.
For home users, you may choose from our wired or wireless alarm system based on the available infrastructures and budget. Then complete your system with a variety of detectors and accessories – ranging from magnetic contact for doors and windows, to dual-tech detector that’s smart enough to stay quiet while your pet walks around in the garden.
For places that require high level of security and personnel safety, for example, a campus, you may include infrared beams for perimeter protection and emergency alarms for students and staffs to seek help
Protect Your Home From Anywhere
Monitor your home from anywhere and anytime
Turbo HD X is redefining security – from a passive system to an active one. This is accomplished by integrating three essentials:
• an effective camera with built-in siren and flashing light for immediate response,
• a powerful DVR with the capability to trigger accurate alarms, and
• a mobile app that displays your video feed, anywhere, any time.
Multi-device Notifications
The front-end alarm warns and deters intruders, while the back-end will push notifications to security personnel. Alarm information will also be shown on mobile devices.
Dual Detection
• Front-end: Combining video and non-video technology, Turbo HD X detects events in progress.
• Back-end: Deep learning technology empowers radical event detection and response.
A Unified System
It’s a complete and unified alarm system including front- and backend devices as well as a centralized management platform.
Enhance Your Viewing Experience
ColorVu Turbo HD cameras provide bright color video images 24/7, even in the lowest-light conditions. This powerful ability to capture details in low lighting comes from two specific breakthroughs in hardware technologies: advanced lenses and high-sensitivity sensors. In contrast to conventional lenses, ColorVu lenses are equipped with a super-aperture, reaching up to F1.0, which allows more light to enter the lens so that imaging brightness can be increased. The high-sensitivity sensor demonstrates a new light-collection structure that vastly improves the utilization of light.
With brighter, more colorful video images, Hikvision customers are protected against security breaches, even when they happen at night.
Please visit the Hikvision ColorVu Technology page to learn more about applications.
Small and medium-sized businesses (SMBs) have many of the same surveillance and security requirements as larger organizations. They need to identify and react to perimeter breaches in real time, and they need to automate footage searches to save time for their security teams.
Incorporating eleven different DVR models, Hikvision AcuSense family uses the latest deep learning technologies to enhance object detection. Specifically, Hikvision AcuSense Turbo HD DVR detects vehicles or humans, it filters out false alarms triggered by animals, leaves, and other insignificant objects, and minimizes costly, time-consuming manual checks. As an additional benefit, Hikvision AcuSense Quick Target Search feature identifies and extracts footage of humans and vehicles from vast video datasets automatically, saving staff from searching through massive datasets.
Please visit the Hikvision AcuSense Technology page to learn more about applications.
Enhance Your CCTV System
Any object with a temperature above absolute zero emits a detectable amount of infra-red (IR) radiation. The higher an object’s temperature, the higher intensity of emitted IR. Taking advantage of the differences in IR intensity between objects, thermal cameras make the invisible IR “visible” in the form of heat zone images.
Covering Security, Thermography, and Commercial Vision, Hikvision Thermal Cameras guarantee layered situational awareness across a range of scenarios such as perimeter protection, temperature measurement, and fire detection. They “see” from extended distances under virtually any light or weather condition, distinguishing people and vehicles from other objects with Deep Learning capabilities. Augmented with visible light imaging and visualized metadata, Hikvision Thermal Cameras are the ideal choice for enhanced awareness of events and emergencies 24/7.
Built to endure harsh outdoor environments and equipped with state-of-the-art technologies, the Security Series can be easily turned into advanced perimeter protection systems for critical infrastructures. Designed in a sleek form factor and with diverse models and appearances, the handheld Thermography Series is widely used for indoor fire prevention, electrical and mechanical inspections, etc. With handheld monocular and binocular devices as well as core thermal components, the Commercial Vision Series keeps expanding new possibilities in the commercial application of thermal technologies.
Hikvision thermal products feature three innovative functions for better environmental adaptability: Auto Gain Control (AGC), Digital Detail Enhancement (DDE), and 3D Digital Noise Reduction (DNR). AGC adjusts the dynamic range of the image to help the image retain balanced brightness; DDE, based on an algorithm defining region of interest, renders more detail in the on-screen image; and 3D DNR further minimizes the influence of “hot pixels”, making images appear even sharper.